I would file a lawsuit. Guaranteed that Meta will respond to a lawsuit. You've provided Meta with all the evidence they need and they refuse to acknowledge it. The courts will help them see things your way. Be sure to include your attorney's fees in the suit.
You don't even need to file a lawsuit, a legal demand letter written by an attorney is cheap, they can attach the documentation and send it to Meta's legal. That will probably get their attention to get someone to clobber heads.
A lawsuit is never the first action to take. Always send an email and physical mail to the company's general counsel first. Odds are it'll be dealt with straight away.
I'm surprised a company can behave like this in the first place and just ignore a customer they charged for 40K without registering it. It's extremely unprofessional.
I'm no lawyer, but the 2 angles I see are failure to provide agreed services (that were paid for!), and double billing.
Not having recourse for being deplatformed sucks, but for the rest, take the Internet out of the equation and it's a bog-standard contract dispute between companies, that the law is well-equipped to handle.
Comments
I would file a lawsuit. Guaranteed that Meta will respond to a lawsuit. You've provided Meta with all the evidence they need and they refuse to acknowledge it. The courts will help them see things your way. Be sure to include your attorney's fees in the suit.
You don't even need to file a lawsuit, a legal demand letter written by an attorney is cheap, they can attach the documentation and send it to Meta's legal. That will probably get their attention to get someone to clobber heads.
A lawsuit is never the first action to take. Always send an email and physical mail to the company's general counsel first. Odds are it'll be dealt with straight away.
Yes, you start asking nicely, then you escalate to threat of lawsuit. And then if they response with sue us, you do that. If you think it is worth it.
I'm surprised a company can behave like this in the first place and just ignore a customer they charged for 40K without registering it. It's extremely unprofessional.
What would be the cause of action?
Which statute authorizes fee shifting for attorneys fees?
I'm no lawyer, but the 2 angles I see are failure to provide agreed services (that were paid for!), and double billing.
Not having recourse for being deplatformed sucks, but for the rest, take the Internet out of the equation and it's a bog-standard contract dispute between companies, that the law is well-equipped to handle.