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Comment on Amazon DNS error

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Half the internet is down, Amazon.com is flapping, the AWS website doesn't have any assets, and status.aws has a Green checkmark with a little (i), 40 minutes after the problems start?!

I love AWS but they really need to improve their procedures for communicating during outages. If your parent companies' billion dollar site can be affected in any way on the night before black friday, and even your own site is down, and you are not acknowledging that the service is FUBAR - you have a problem.

Exactly this. In our experience Amazon's status page doesn't reflects actual outages we are having, Cloudwatch often sends false positives (systems being down, when in fact, they are not) and SNS messages get lost in the ether.

We've built our systems to recover from failure states once we know there is a problem. AWS's inability to do that reliably is forcing us to own the problem ourself, and as a result, we will probably migrate away to use cheaper boxes in the cloud.

On the positive side, RDS has been solid.

Imagine what kind of conditions would have to exist for Amazon to use a red indicator.

Greentick [i]: Amazon AWS is closing its doors forever, we apologise for the inconvenience

Hey, if you're able to load status.aws.amazon.com then clearly it's working!

It's just as well they don't use CF for anything critical on the status site...

They should take it out of the console as well.

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