Actually, they had to re-key their certificates. They did have work to do, and they couldn't do it till the upgrades at AWS was done.

So yeah, you'd be still having a bad day. Because you have no team 'o dudes on standby, so your already busy staff are chaffing at the bit to get the certificates sorted out, and potentially not being able to restore service and constantly checking to see Amazon has completed their patching. i.e. little to no productive work is being done.