The exact same thing is happening to me! Every time I try to enter my information it says:
Your ID could not be verified at this time. Insufficient Data for Questions
I've emailed, tweeted, and posted to their support center about it with no response over the last week. They need to get that support staff[1] up and running quick.
I think they're trying to question you about database entries regarding your life in Experian-type databases. Past addresses, cars you owned, etc. If you never generated that sort of paper trail, the automated verification fails and they just won't do business with you. I too hope they can set up an alternate method soon.
They actually do do business with you in the form of a 10 btc limit at ach transfer speeds. For most people this is annoying but sufficient. They're just not willing to, you know, give a total stranger on the internet access to $5,000 worth of instantly-transferable goods without knowing their identity.
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The exact same thing is happening to me! Every time I try to enter my information it says:
I've emailed, tweeted, and posted to their support center about it with no response over the last week. They need to get that support staff[1] up and running quick.
1. http://blog.coinbase.com/post/58733449732/we-are-looking-to-...
I think they're trying to question you about database entries regarding your life in Experian-type databases. Past addresses, cars you owned, etc. If you never generated that sort of paper trail, the automated verification fails and they just won't do business with you. I too hope they can set up an alternate method soon.
They actually do do business with you in the form of a 10 btc limit at ach transfer speeds. For most people this is annoying but sufficient. They're just not willing to, you know, give a total stranger on the internet access to $5,000 worth of instantly-transferable goods without knowing their identity.