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Comment on Xerox responds to the recent character substitution issue

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Sounds like the "recognized industry standard JBIG2 compressor" is just about useless for copy machines. Why even give a user the ability to do this?

The only acceptable fix for this is to disable the ability to use lower compression qualities that have could EVER cause this to happen.

JBIG2 is not the problem. It is perfectly possible to do lossless compression with JBIG2. They just set its options to do some overly aggressive compression.

I would wager JBIG2 is the problem when Xerox couldn't implement it properly.

"Normal" is an overly aggressive compression setting? Is that an overly aggressive setting for the end-user or for Xerox to be implementing in their hardware marketed to law firms?

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