I didn't even get to create a "droplet", the instance kept failing. I contacted support about a refund (I created the account to work on a small personal project for the weekend) and I was given the run-around, "there were issues and they were working on it", then they told me it was probably my issue (I forgot to "fill in a field"), etc. etc. Took 3 days to get my money back.
I'm sure it was an outlier since I've seen a decent amount of positive reviews, but support was terrible, and I think the way a company handles situations like this pretty telling.
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I've had no problems with my tiny node in the few days I've had it - what problems did you run into, so I can be on the lookout?
I didn't even get to create a "droplet", the instance kept failing. I contacted support about a refund (I created the account to work on a small personal project for the weekend) and I was given the run-around, "there were issues and they were working on it", then they told me it was probably my issue (I forgot to "fill in a field"), etc. etc. Took 3 days to get my money back.
I'm sure it was an outlier since I've seen a decent amount of positive reviews, but support was terrible, and I think the way a company handles situations like this pretty telling.