I didn't even get to create a "droplet", the instance kept failing. I contacted support about a refund (I created the account to work on a small personal project for the weekend) and I was given the run-around, "there were issues and they were working on it", then they told me it was probably my issue (I forgot to "fill in a field"), etc. etc. Took 3 days to get my money back.
I'm sure it was an outlier since I've seen a decent amount of positive reviews, but support was terrible, and I think the way a company handles situations like this pretty telling.
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FYI I created a test account last Friday and got some of the worst service I've had in 10 years of hosting stuff online.
I've had no problems with my tiny node in the few days I've had it - what problems did you run into, so I can be on the lookout?
I didn't even get to create a "droplet", the instance kept failing. I contacted support about a refund (I created the account to work on a small personal project for the weekend) and I was given the run-around, "there were issues and they were working on it", then they told me it was probably my issue (I forgot to "fill in a field"), etc. etc. Took 3 days to get my money back.
I'm sure it was an outlier since I've seen a decent amount of positive reviews, but support was terrible, and I think the way a company handles situations like this pretty telling.