Sometimes that’s not an option, e.g. buying snow chains before a ski trip. Often the reviews reveal product limitations that aren’t specified in the listing.
Years ago I bought a Dell XPS and an electric kettle, even though they both had a number one complaint on reviews (XPS: coil whine, kettle: plastic lid crazing).
Both products are still available and it seems they both have the same complaints from a decade ago.
"Dell continues to treat mild-to-moderate coil whine as an inherent characteristic of components rather than a manufacturing defect".
Leave a review to help others, but don't expect manufacturers to care about even egregious issues.
Comments
Sometimes that’s not an option, e.g. buying snow chains before a ski trip. Often the reviews reveal product limitations that aren’t specified in the listing.
Years ago I bought a Dell XPS and an electric kettle, even though they both had a number one complaint on reviews (XPS: coil whine, kettle: plastic lid crazing).
Both products are still available and it seems they both have the same complaints from a decade ago.
"Dell continues to treat mild-to-moderate coil whine as an inherent characteristic of components rather than a manufacturing defect".
Leave a review to help others, but don't expect manufacturers to care about even egregious issues.
I agree reviews aren’t perfect. and I’ve had many good products with poor reviews, and vice-versa