Sometimes that’s not an option, e.g. buying snow chains before a ski trip. Often the reviews reveal product limitations that aren’t specified in the listing.
Years ago I bought a Dell XPS and an electric kettle, even though they both had a number one complaint on reviews (XPS: coil whine, kettle: plastic lid crazing).
Both products are still available and it seems they both have the same complaints from a decade ago.
"Dell continues to treat mild-to-moderate coil whine as an inherent characteristic of components rather than a manufacturing defect".
Leave a review to help others, but don't expect manufacturers to care about even egregious issues.
Comments
They make it so extremely easy to return that I've never actually bothered to read reviews
Sometimes that’s not an option, e.g. buying snow chains before a ski trip. Often the reviews reveal product limitations that aren’t specified in the listing.
Years ago I bought a Dell XPS and an electric kettle, even though they both had a number one complaint on reviews (XPS: coil whine, kettle: plastic lid crazing).
Both products are still available and it seems they both have the same complaints from a decade ago.
"Dell continues to treat mild-to-moderate coil whine as an inherent characteristic of components rather than a manufacturing defect".
Leave a review to help others, but don't expect manufacturers to care about even egregious issues.
I agree reviews aren’t perfect. and I’ve had many good products with poor reviews, and vice-versa