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Comment on The Customer Who Almost Killed Slack, Stripe, and Airbnbparent

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I’m the opposite and never use Booking but part of that is I’m put off by the experience of using the site. Also noticing it heavily skews towards getting you into a hotel in “touristy” locations. Feels like these are slightly different use cases and are optimized thusly.

There's no shenanigans.

Both prioritize putting at the top places that are likelier to sell and hotels in more touristic areas draw more people.

What are those off putting experiences on booking?

Both apps and websites do essentially the same, it's not a sketchy dark pattern filled Ryanair check in.

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