I previously worked at Uber and there were constantly internal complaints that went unheard regarding the enshittification of the UI. Since Uber really hasn't had much innovation going on in the last few years, (imo) frontend teams are forced to justify their existence/employment by adding changes to the UI that look great on paper but in practice are not.

As for all the associated bugs, it's inexcusable and I'm still unsure how most of them even get by QA. Engineering culture there has gone downhill; I saw the majority of great engineers leave during my tenure after being fed up with the endless cronyism + promo-project culture.