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Comment on Uber’s Anthropic AI push hits a wall

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Look, we're using Uber Eats to order food for "free food Tuesdays" in our office.

I'm struggling to not puke using their interface, and a couple of times I gave up ordering even though it was free.

Every click can take 2-5 seconds to be processed, without any indication. Menus glitch. I once got 2 copies of my order because I rage-clicked the "Finish" button several times.

So you're trying to do high-end AI when you can't make a basic fucking form-based webapp work?!? What do you expect?

I previously worked at Uber and there were constantly internal complaints that went unheard regarding the enshittification of the UI. Since Uber really hasn't had much innovation going on in the last few years, (imo) frontend teams are forced to justify their existence/employment by adding changes to the UI that look great on paper but in practice are not.

As for all the associated bugs, it's inexcusable and I'm still unsure how most of them even get by QA. Engineering culture there has gone downhill; I saw the majority of great engineers leave during my tenure after being fed up with the endless cronyism + promo-project culture.

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