Giving constructive feedback like "give a little constructive feedback instead" usually goes better when you don't refer to the individual you're directing it to as a "dickhead".
I'm sure they're thanking you for that feedback. Do you mind reopening that tab and giving it another shot? I'm sure they didn't purposely try to piss you off. It's a new product.
I didn't come to HN expecting sunshine and rainbows as a response--but it was nice to see. I'm not going to be shy about taking harsh feedback constructively. It seems people want an option for a reading/layout mode. Not hard to do.
By the way, for me, the reason that I really prefer a single-page version of any wall of text article is that I can select all and make the TTS read it aloud while I do something else. Although you did explain how to get the single-page version (set User Agent to iPhone within Developer Tools), a single link would be a bit simpler.
Sorry, I should clarify: I really wasn't being sarcastic.
His advice was valid, but his delivery could have been better.
I guess it depends on whether he actually instantly closed his tab, or wanted to tell them he would have done that if he weren't trying to be so helpful right now.
The instant close-tab comment seemed like an exaggerated hypothetical response to a probably minor concern (assuming you're more than casually checking out the product) instead of a legitimate reaction. Because of that it came off as more mean than legitimately helpful, and meanness isn't the same as harshness.
Comments
Why do you squeeze your content into a tiny fraction of my preferred reading size (the browser window)?
Instant close-tab.
A wall of text is often more a reason to instant close-tab, especially with our short to long form target content lengths.
Where do all you dickheads come from?
Try to give a little constructive feedback instead.
I believe that was constructive. I told him that his layout decision severely narrows his target audience.
THAT was constructive.
Giving constructive feedback like "give a little constructive feedback instead" usually goes better when you don't refer to the individual you're directing it to as a "dickhead".
I'm sure they're thanking you for that feedback. Do you mind reopening that tab and giving it another shot? I'm sure they didn't purposely try to piss you off. It's a new product.
It really is good feedback.
I didn't come to HN expecting sunshine and rainbows as a response--but it was nice to see. I'm not going to be shy about taking harsh feedback constructively. It seems people want an option for a reading/layout mode. Not hard to do.
By the way, for me, the reason that I really prefer a single-page version of any wall of text article is that I can select all and make the TTS read it aloud while I do something else. Although you did explain how to get the single-page version (set User Agent to iPhone within Developer Tools), a single link would be a bit simpler.
Sorry, I should clarify: I really wasn't being sarcastic.
His advice was valid, but his delivery could have been better. I guess it depends on whether he actually instantly closed his tab, or wanted to tell them he would have done that if he weren't trying to be so helpful right now.
The instant close-tab comment seemed like an exaggerated hypothetical response to a probably minor concern (assuming you're more than casually checking out the product) instead of a legitimate reaction. Because of that it came off as more mean than legitimately helpful, and meanness isn't the same as harshness.