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Comment on Amazon won't accept written communication

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Amazon accepts subpoenas and other legal summons. You just need to engage an attorney.

Whether it’s egregious enough for that I don’t know, but you will definitely get in contact with them if you use one.

If you go that route, I’ll remind readers that they can use small claims court to avoid large legal fees or maybe even a lawyer. It’s still a good idea to consult with a lawyer before going into any kind of court. You might be able to do that in your jurisdiction too.

It’s worth mentioning that small claims court judgments are often non-binding. Meaning, if either party is dissatisfied with the outcome, they can have an automatic “do-over” in regular civil court.

However, then Amazon would need to start by explaining to a judges why another judge convicted them. Not impossible, but certainly not the point I'd like to start from.

No, it’s not like that. It’s a trial de novo, meaning you truly start over as if the prior proceeding hadn’t happened. I still think small claims court can be useful, but it’s important to know what it is.

A prior procedure going against you will not help your chances even if it was arbitration.

You can self rep and do it yourself, but I wouldn't recommend it.

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