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Comment on McDonald's Technology Outage Forces Restaurant Closuresparent

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Unfortunately, I think it's more zero-sum than that.

Imagine you're a product manager at McDonald's. For the point-of-sale kiosks, you can build the server component for deployment in the cloud, or you can build it for on-prem and add the overhead of physical deployments across tens of thousands of retail locations, plus maintaining them, plus dealing with franchisees.

You do a cost-benefit analysis of potential downtime from internet outages, and based on internet reliability numbers in the markets you serve (plus an uptime estimate from your devops org), you conclude the occasional outage is worth the trade-off.

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