All of these things that refuse to work without network connection is just mind boggling. I understand the need/want for the companies to have all of that data centralized, but to not have a graceful pathway for when the network fails is just burning cash. Store data locally so it can be pushed to the cloud when network returns, but don't just stop working.
Unfortunately, I think it's more zero-sum than that.
Imagine you're a product manager at McDonald's. For the point-of-sale kiosks, you can build the server component for deployment in the cloud, or you can build it for on-prem and add the overhead of physical deployments across tens of thousands of retail locations, plus maintaining them, plus dealing with franchisees.
You do a cost-benefit analysis of potential downtime from internet outages, and based on internet reliability numbers in the markets you serve (plus an uptime estimate from your devops org), you conclude the occasional outage is worth the trade-off.
Maybe it’s their lineage, but I appreciate most native, first party iPhone apps having local first data storage. 4G is increasingly spotty in my area and it’s a crapshoot whether I can reliably load a time sensitive app that requires remote data in some areas. Throwing something in Notes, Photos, or Wallet always works, though. I’m not sure why I still can’t have my full mailbox on my phone, but at least there are several local options.
I’m not sure why I still can’t have my full mailbox on my phone, but at least there are several local options.
We all started with POP email accounts, but even way back then, that was tedious if you used multiple computers. IMAP was the trail blazing cloud app before cloud was a thing. Also, I would absolutely not want all of that crap from the SPAM folders local to my device taking up space, potentially malicious to my device, or any of the myriad other reasons why email doesn't need to be local to my device.
The article summary indicates that payment processing was affected. I'm not sure what possibilities there are for offline payment processing, but that's different than just not being able to report sales numbers or something. And opening cash-only is probably not worth the hassle for many locations.
"Back in my day..." we had registers that held the money that customers exchanged for the goods. Servers could write down orders on small pad and hand it to the cooks. There were lots of ways to not close your business because the phone company wasn't working. The move to cashless society has many pros/cons, and this is just showing a glaring item from the cons list. You live by the sword, you die by the sword. Some of us prefer some shields and armor though
Edit: it's so ancient that even I nearly forgot about them, but credit cards used to work by having the company take an impression of the card, then send in the receipts. sure, it might take a few days for transactions to complete, but it worked for several decades. there are fallbacks available to us, if we would just decide to allow for it rather than just failing
You can't get any lower than none because you're too dependent on some digital service to accept a payment. At least accepting cash is > 0. So your point is lacking.
Comments
All of these things that refuse to work without network connection is just mind boggling. I understand the need/want for the companies to have all of that data centralized, but to not have a graceful pathway for when the network fails is just burning cash. Store data locally so it can be pushed to the cloud when network returns, but don't just stop working.
Unfortunately, I think it's more zero-sum than that.
Imagine you're a product manager at McDonald's. For the point-of-sale kiosks, you can build the server component for deployment in the cloud, or you can build it for on-prem and add the overhead of physical deployments across tens of thousands of retail locations, plus maintaining them, plus dealing with franchisees.
You do a cost-benefit analysis of potential downtime from internet outages, and based on internet reliability numbers in the markets you serve (plus an uptime estimate from your devops org), you conclude the occasional outage is worth the trade-off.
Maybe it’s their lineage, but I appreciate most native, first party iPhone apps having local first data storage. 4G is increasingly spotty in my area and it’s a crapshoot whether I can reliably load a time sensitive app that requires remote data in some areas. Throwing something in Notes, Photos, or Wallet always works, though. I’m not sure why I still can’t have my full mailbox on my phone, but at least there are several local options.
We all started with POP email accounts, but even way back then, that was tedious if you used multiple computers. IMAP was the trail blazing cloud app before cloud was a thing. Also, I would absolutely not want all of that crap from the SPAM folders local to my device taking up space, potentially malicious to my device, or any of the myriad other reasons why email doesn't need to be local to my device.
The article summary indicates that payment processing was affected. I'm not sure what possibilities there are for offline payment processing, but that's different than just not being able to report sales numbers or something. And opening cash-only is probably not worth the hassle for many locations.
"Back in my day..." we had registers that held the money that customers exchanged for the goods. Servers could write down orders on small pad and hand it to the cooks. There were lots of ways to not close your business because the phone company wasn't working. The move to cashless society has many pros/cons, and this is just showing a glaring item from the cons list. You live by the sword, you die by the sword. Some of us prefer some shields and armor though
Edit: it's so ancient that even I nearly forgot about them, but credit cards used to work by having the company take an impression of the card, then send in the receipts. sure, it might take a few days for transactions to complete, but it worked for several decades. there are fallbacks available to us, if we would just decide to allow for it rather than just failing
Shields and armor are dirty, heavy, and tend to get stolen. And people can’t overspend so ticket totals are lower.
As with most decisions this one is a series of tradeoffs. Appreciate the reminisce and the fun metaphor though!
You can't get any lower than none because you're too dependent on some digital service to accept a payment. At least accepting cash is > 0. So your point is lacking.