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Comment on Pair (YC W12), The Social Network For Two, Launches An Android App

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I actually wanted to like this app for iOS, but from the get go it malfunctioned routinely. I tried to post a video to my wife within the app, which has been queued for 2 weeks. Notifications are delayed by hours and sometimes not sent at all. To nitpick further, the interface is somewhat ugly and the icon isn't easy on the eyes.

Generally speaking, this is probably the worst looking/functioning app out of YC. I was actually surprised to hear it was YCW12.

I know those are jerky things to say, but I felt really let down by the experience. I really do think this idea is relevant but not executed the way that would be conducive to opening an app each time I want to record a moment with my wife.

I'm really sorry that's the experience you had. I can't say that the app is perfect -- we've got a decent bug list we're working though -- but I can say that it shouldn't be like that. If you have a couple minutes, shoot me an email at jamie@trypair.com and I'll try my best to get everything working for you.

Thanks for hearing me out. I don't want to put your team down because I do know that a lot of sweat was put into the thing. It's not a knock against your team, but more so your strategy in general. When I want to share something with my wife, I am using Pair because she is not immediately accessible in person. And more often she is within 5km. Why is this relevant? Pair is sort of a novelty at this point. I'm hoping Pair is trying to replace my "our family memories" box, which contains everything from the first flower I gave to her, right down to receipts at restaurants. Now back to the 5km relevancy – if it is easier to save our memories in a box than it is in your app, you've failed because I can just go to the memory box or to her.

My advice (grain of salt) is that you point these events and moments inward to Pair – have Facebook, Twitter post to Pair (e.g., "Post messages I leave on my partner's wall to Pair") or Foursquare check-ins (e.g. "You and your partner were at Giant Tiger together on May 9, 2012". I understand that Pair is for 1-to-1, but since there is no community element, it's hard to stay engaged. If Pair was more like my memories box I think it has legs. You could kind of think of it as an Evernote for relationships.

I also think you should really try to have Pair accessible faster. Having other apps post to it is one way (people are happy to have Facebook open, for example). Another way is to make it as fast as possible for a user to be able to post memories.

That's one thing thing you can count on on HN: brutal honesty! BTW I think this is a killer idea, though I am more in the bachelor stage.... maybe we need a social network for guys on the prowl!

I just installed the iOS app. It's totally locked up on the "are you sure you want to invite without a quick video" dialog. None of the buttons do anything (including "Cancel").

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