Comment on Intro to Social Hacking: How we lowered our cancellation rate by 90%Comments−Alex391714yFor what it's worth, anyone who liked this post would probably really like this book:http://www.amazon.com/Building-Successful-Online-Communities...−there14yThey would like a book that hasn't been released yet?−Alex391714yAll the chapters are available for free on Bob Kraut's website, I didn't realize that the book hadn't come out yet.−LeandroLovisolo14yLink for the lazy: http://kraut.hciresearch.org/content/books−jgarmon14ySupplementary material: the Onlinesmanship WIki http://onlinemanship.wikia.com/wiki/OnlinemanshipCurated by Theresa Neilsen Hayden, who at one time modded comments at BoingBoing. As a former forum mod myself, I can attest that there are LOTs of great crowd-hacking insights here.
Comments
For what it's worth, anyone who liked this post would probably really like this book:
http://www.amazon.com/Building-Successful-Online-Communities...
They would like a book that hasn't been released yet?
All the chapters are available for free on Bob Kraut's website, I didn't realize that the book hadn't come out yet.
Link for the lazy: http://kraut.hciresearch.org/content/books
Supplementary material: the Onlinesmanship WIki http://onlinemanship.wikia.com/wiki/Onlinemanship
Curated by Theresa Neilsen Hayden, who at one time modded comments at BoingBoing. As a former forum mod myself, I can attest that there are LOTs of great crowd-hacking insights here.