If you're doing tech support for a smaller org, you're also going to do system setup and delivery, and you're probably going to touch provisioning systems and your boss or your bosses boss is going to be managing people that run the corporate IT systems. There's a path to developer there, usually by doing some automation on the day to day work and being recognized and asked to help out with more things and eventually a job title. Or at least, working with people who do what you want to do, and asking them what it would take to get there.
Manual test -> automatrd test -> writing the things that need testing is also a valid way though.
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If you're doing call center tech support, sure.
If you're doing tech support for a smaller org, you're also going to do system setup and delivery, and you're probably going to touch provisioning systems and your boss or your bosses boss is going to be managing people that run the corporate IT systems. There's a path to developer there, usually by doing some automation on the day to day work and being recognized and asked to help out with more things and eventually a job title. Or at least, working with people who do what you want to do, and asking them what it would take to get there.
Manual test -> automatrd test -> writing the things that need testing is also a valid way though.