This is great for dealing with clients. If I have a team and only 1 person from that team is in direct contact with that client, suddently GrexIt can allow the team to instantly see what the client has sent directly to the person in contact. Great if that person is on vacation or out for the day. Keeps business going.
Right. Support is one of the strongest use cases. GrexIt also covers you if 3 months down the line this guy leaves your company, or you have one more guy to augment the support team, who needs to access the history of discussions or support requests.
Comments
This is great for dealing with clients. If I have a team and only 1 person from that team is in direct contact with that client, suddently GrexIt can allow the team to instantly see what the client has sent directly to the person in contact. Great if that person is on vacation or out for the day. Keeps business going.
Right. Support is one of the strongest use cases. GrexIt also covers you if 3 months down the line this guy leaves your company, or you have one more guy to augment the support team, who needs to access the history of discussions or support requests.