Thanks. There's a lot of useful stuff that the tool does:
- When you've added a discussion once to GrexIt, it will automatically keep track of any follow-up emails that you might receive on the discussion after you added it to GrexIt, and pulls them in automatically.
- If two people in your company are discussing something, GrexIt will not allow BOTH of you to add the discussion to GrexIt - so it takes care of duplication of content.
- Controlling access is very easy. Its closely tied to to our content organization feature and is very intuitive.
Would be great if you can try it out if you're on Google Apps.
This is great for dealing with clients. If I have a team and only 1 person from that team is in direct contact with that client, suddently GrexIt can allow the team to instantly see what the client has sent directly to the person in contact. Great if that person is on vacation or out for the day. Keeps business going.
Right. Support is one of the strongest use cases. GrexIt also covers you if 3 months down the line this guy leaves your company, or you have one more guy to augment the support team, who needs to access the history of discussions or support requests.
Comments
Thanks. There's a lot of useful stuff that the tool does:
- When you've added a discussion once to GrexIt, it will automatically keep track of any follow-up emails that you might receive on the discussion after you added it to GrexIt, and pulls them in automatically.
- If two people in your company are discussing something, GrexIt will not allow BOTH of you to add the discussion to GrexIt - so it takes care of duplication of content.
- Controlling access is very easy. Its closely tied to to our content organization feature and is very intuitive.
Would be great if you can try it out if you're on Google Apps.
This is great for dealing with clients. If I have a team and only 1 person from that team is in direct contact with that client, suddently GrexIt can allow the team to instantly see what the client has sent directly to the person in contact. Great if that person is on vacation or out for the day. Keeps business going.
Right. Support is one of the strongest use cases. GrexIt also covers you if 3 months down the line this guy leaves your company, or you have one more guy to augment the support team, who needs to access the history of discussions or support requests.