It's incredibly frustrating. They encourage you to fill a cart with items that you can't actually buy unless you get extremely lucky. Amazon Fresh has exactly the same problem.
Imagine the collective amount of time wasted by this appalling UX that they have zero incentive to fix.
The flip side is that in the UK where you book a slot and then fill up your cart, there are a lot of people cancelling their carts at the last minute and wasting delivery bandwidth. Of course that has its own fixes but basically this system worked fine until a few weeks ago so everyone is playing catch up.
Comments
It's incredibly frustrating. They encourage you to fill a cart with items that you can't actually buy unless you get extremely lucky. Amazon Fresh has exactly the same problem.
Imagine the collective amount of time wasted by this appalling UX that they have zero incentive to fix.
The flip side is that in the UK where you book a slot and then fill up your cart, there are a lot of people cancelling their carts at the last minute and wasting delivery bandwidth. Of course that has its own fixes but basically this system worked fine until a few weeks ago so everyone is playing catch up.