apparently, this technique works quite well for "customer retention"--you feel "safe", for everything that is presented to you is cosy, cartoonish, kid-oriented staff
It has the opposite effect on me. I feel like I'm being patronised. Maybe it's generational (I'm old).
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It has the opposite effect on me. I feel like I'm being patronised. Maybe it's generational (I'm old).
I think it's more a question of whether the "hooks" caught or not. Sometimes you're just different enough from target model that it backfires.