2) yet, you're suddenly start being addressed as a child
3) you get used to it (even if you protest at first; or maybe the silent majority doesn't mind?)
4) because of 2&3, with time, you became infantile (which, certainly, could be an exaggeration)
5) apparently, this technique works quite well for "customer retention"--you feel "safe", for everything that is presented to you is cosy, cartoonish, kid-oriented staff
apparently, this technique works quite well for "customer retention"--you feel "safe", for everything that is presented to you is cosy, cartoonish, kid-oriented staff
It has the opposite effect on me. I feel like I'm being patronised. Maybe it's generational (I'm old).
Comments
I think her main grievance is:
1) you are not a child
2) yet, you're suddenly start being addressed as a child
3) you get used to it (even if you protest at first; or maybe the silent majority doesn't mind?)
4) because of 2&3, with time, you became infantile (which, certainly, could be an exaggeration)
5) apparently, this technique works quite well for "customer retention"--you feel "safe", for everything that is presented to you is cosy, cartoonish, kid-oriented staff
It has the opposite effect on me. I feel like I'm being patronised. Maybe it's generational (I'm old).
I think it's more a question of whether the "hooks" caught or not. Sometimes you're just different enough from target model that it backfires.