Just want to note that shortly after I posted this, someone from SVB emailed me personally to let me know that they agree their online banking needs improvement, and have a relaunch in the works.
In our offline experience with them, we've found their customer service to be very good - personal, efficient and understanding (the latter was important given our circumstances as immigrant founders).
Comments
Just want to note that shortly after I posted this, someone from SVB emailed me personally to let me know that they agree their online banking needs improvement, and have a relaunch in the works.
In our offline experience with them, we've found their customer service to be very good - personal, efficient and understanding (the latter was important given our circumstances as immigrant founders).
SVB's personal level of account service is fantastic, but the online site predates web 1.0 which is an ironic tragedy.