I know you must be sick of hearing this, but - do you guys support Silicon Valley Bank yet? We'd love to give Indinero a try.
Presumably if you don't support SVB we could still manually enter transactions? (We might actually do that - SVB's online banking might be the worst I've ever seen, and that's saying something.)
Just want to note that shortly after I posted this, someone from SVB emailed me personally to let me know that they agree their online banking needs improvement, and have a relaunch in the works.
In our offline experience with them, we've found their customer service to be very good - personal, efficient and understanding (the latter was important given our circumstances as immigrant founders).
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I know you must be sick of hearing this, but - do you guys support Silicon Valley Bank yet? We'd love to give Indinero a try.
Presumably if you don't support SVB we could still manually enter transactions? (We might actually do that - SVB's online banking might be the worst I've ever seen, and that's saying something.)
Hey Sam -- we don't support SVB yet, but we do plan on having CitiBusiness and HSBC Business ready in the next few weeks.
I'll email you about manually entering transactions, because you can do that too!
Just want to note that shortly after I posted this, someone from SVB emailed me personally to let me know that they agree their online banking needs improvement, and have a relaunch in the works.
In our offline experience with them, we've found their customer service to be very good - personal, efficient and understanding (the latter was important given our circumstances as immigrant founders).
SVB's personal level of account service is fantastic, but the online site predates web 1.0 which is an ironic tragedy.