You wrote as if Heroku were taking advantage of their customers. They don't, you pay for what you use. The poster should not even post such a self-centered post on HN to tell people to sympathize with him. He screwed up and he is a whiner. I don't want someone like that becomes an "evangelist" because all he'd try to do is to get everything his way.
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Making money on people's mistakes seems like a bad business model. Give him at least discount and you'll have an evangelist.
You wrote as if Heroku were taking advantage of their customers. They don't, you pay for what you use. The poster should not even post such a self-centered post on HN to tell people to sympathize with him. He screwed up and he is a whiner. I don't want someone like that becomes an "evangelist" because all he'd try to do is to get everything his way.
I don't think this is Heroku's business model and not all the evangelists are born from gifts.