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Comment on Tell HN: I accidentally ran up a $1000 Heroku bill

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I'm going to go with dumbass. Nothing personal there, but you turned up the level of service and continued to use it even though you didn't want/need it anymore. The fault is entirely on you. Think of it this way, they provisioned load to you which in turn even if you didn't use, couldnt be provisioned to others w/o potentially over provisioning.

Making money on people's mistakes seems like a bad business model. Give him at least discount and you'll have an evangelist.

You wrote as if Heroku were taking advantage of their customers. They don't, you pay for what you use. The poster should not even post such a self-centered post on HN to tell people to sympathize with him. He screwed up and he is a whiner. I don't want someone like that becomes an "evangelist" because all he'd try to do is to get everything his way.

I don't think this is Heroku's business model and not all the evangelists are born from gifts.

That's not how clouds work.

well heroku runs on ec2 and amazon charges them for it because amazon does actually have a finite number of resources ( large but finite ) which means eventually, when you provision to someone, it means you cant to someone else without over provisioning.

just because it is the cloud doesn't make it the IT version of big rock candy mountain.

You're making the assumption that they don't overprovision at all.

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