I agree. Investors tend to group GoPro in with FitBit and several other niche personal technologies. There are some nuances that get lost in translation from consumer to investor.
I have owned a number of their products, and have (twice) sent in a Hero4 for a free replacement after it stopped working. I use these cameras during long distance trips on my motorcycle, so I don't think the failures of those two cameras were entirely due to a manufacturer's defect. Still, no questions asked, they took care of me and even sent me a free gift after the second time one of my store-bought Hero4's malfunctioned.
I like the product and the connectivity has gotten a lot better with the Hero6.
I purchased one of their panoramic cameras a while back for eval. The thing was ok, but under-specced and overpriced in the market, and their support was _awful_. Never again.
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The reputation they built has been spilling on the floor for a couple of years I'm afraid.
To investors, but I feel it maintains its repute as an established brand with the average consumer.
I agree. Investors tend to group GoPro in with FitBit and several other niche personal technologies. There are some nuances that get lost in translation from consumer to investor.
I have owned a number of their products, and have (twice) sent in a Hero4 for a free replacement after it stopped working. I use these cameras during long distance trips on my motorcycle, so I don't think the failures of those two cameras were entirely due to a manufacturer's defect. Still, no questions asked, they took care of me and even sent me a free gift after the second time one of my store-bought Hero4's malfunctioned.
I like the product and the connectivity has gotten a lot better with the Hero6.
I purchased one of their panoramic cameras a while back for eval. The thing was ok, but under-specced and overpriced in the market, and their support was _awful_. Never again.