Comment on Show HN: BotEngine – Easy tool for creating chatbotsparentComments−mbel9yThat UI looks much more usable than the chatbot itself. As a user I would probably prefer to traverse the tree and see multiple options at the same time than to pretend I'm having a chat.−konradkpl9ySounds like a normal FAQ list with nested items, I think bots will achieve better customer service ;)
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That UI looks much more usable than the chatbot itself. As a user I would probably prefer to traverse the tree and see multiple options at the same time than to pretend I'm having a chat.
Sounds like a normal FAQ list with nested items, I think bots will achieve better customer service ;)