Comment on Show HN: BotEngine – Easy tool for creating chatbotsComments−konradkpl9yImho the most intuitive user interface for bot creation software: http://wstaw.org/m/2017/07/11/Screen_Shot_2017-07-11_at_16.2...−mbel9yThat UI looks much more usable than the chatbot itself. As a user I would probably prefer to traverse the tree and see multiple options at the same time than to pretend I'm having a chat.−konradkpl9ySounds like a normal FAQ list with nested items, I think bots will achieve better customer service ;)
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Imho the most intuitive user interface for bot creation software: http://wstaw.org/m/2017/07/11/Screen_Shot_2017-07-11_at_16.2...
That UI looks much more usable than the chatbot itself. As a user I would probably prefer to traverse the tree and see multiple options at the same time than to pretend I'm having a chat.
Sounds like a normal FAQ list with nested items, I think bots will achieve better customer service ;)