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Comment on United Airlines' Quest to Be Less Awfulparent

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One major problem is that the comparison sites that people use to determine this stuff don't make it easy to figure out if you're saving $10 to get a massively more uncomfortable situation.

That's effect, not cause. The customer's relentless quest for cheaper fares at all costs was around long before everybody was booking their flights online.

See PeopleEXPRESS https://en.wikipedia.org/wiki/People_Express_Airlines_(1980s...

Which, as I recall, had SNL skits about its extreme cost-cutting at the time.

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