johnjwang

892 karmajoined December 23, 2013On HN

Building AI for support at www.assembled.com

Recent submissions

Learnings from OpenAI's open source Codex Repo johnjwang.com
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How Claude's watermarking (probably) works johnjwang.com
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Code review bottlenecks: How we hill climbed our way to higher PR throughput assembled.com
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Show HN: 143.dev – we open-sourced our internal coding-agent infrastructure
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Cheap software won't make engineering cheap johnjwang.com
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Number of tokens shouldn't be the only metric johnjwang.com
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Why are executives enamored with AI, but ICs aren't?johnjwang.com
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Why I code as a CTO assembled.com
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Operational issues on AWS us-east-1 – multiple services health.console.aws.amazon.com
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Old school AI isn't dead: How we achieved a 12× speedup on an NP hard problem assembled.com
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We shipped GPT-5 support before lunch assembled.com
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Blocking LLMs from your website cuts you off from next-generation search johnjianwang.medium.com
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Your LLM provider will go down, but you don't have to assembled.com
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How we learned to stop worrying and love the AI (in coding interviews)assembled.com
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Scaling LLMs with Golang: How we serve millions of LLM requests assembled.com
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Using LLMs to enhance our testing practices assembled.com
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Building Customizable Roles at Assembled assembled.com
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Better RAG Results with Reciprocal Rank Fusion and Hybrid Search assembled.com
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How We Built Assembled's New Products Team johnjianwang.medium.com
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Database Abstractions for Golang johnjianwang.medium.com
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Product Lessons from Dan Robinson (Ex-CTO of Heap)johnjianwang.medium.com
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Customer support management platform Assembled lands $51M techcrunch.com
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Applying Stripe’s lessons to Customer Support: Why support is the next payments johnjianwang.medium.com
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The Rise of Strategic Customer Support Teams allisonpickens.substack.com
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Show HN: Assembled – Scale great customer support assembled.com
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