Comment on Who Do You Trust?parentComments−jgalt21211yexcept for the fact that one-to-one face-to-face customer service does not scale. So if a key value proposition of your mom and pop biz is such customer service, then I'd say you're fairly safe for the near/medium term.
Comments
except for the fact that one-to-one face-to-face customer service does not scale. So if a key value proposition of your mom and pop biz is such customer service, then I'd say you're fairly safe for the near/medium term.