Comment on Leaked Lyft Document Reveals a Costly Battle with UberparentComments−JoshTriplett11yMany times I call for an Uber and a cab comes first and then they lose my business to the cab, which kind of highlights the commodity nature of ridesIn that scenario, Uber should be charging you a penalty for the cancelled ride.Right now, Uber can beat everybody on price and quality because they don't have to be profitable for a long time.I certainly hope they're not losing money on each ride right now.−toomuchtodo11yIn that scenario, Uber should be charging you a penalty for the cancelled ride.Which would drive users to Lyft or other ridesharing services.−necubi11yLyft penalizes you $5 for cancelled rides after some amount of time, at least in SF. Also when the app makes a request on its own and you're not there.−fragmede11yAs does Uber - they'll charge $10 if you cancel after 5 minutes after the driver is assigned.http://blog.uber.com/2012/05/01/updated-cancellation-policy/−georgeott11yUber charges the same $5 after 5 mins, if cancelled.
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In that scenario, Uber should be charging you a penalty for the cancelled ride.
I certainly hope they're not losing money on each ride right now.
Which would drive users to Lyft or other ridesharing services.
Lyft penalizes you $5 for cancelled rides after some amount of time, at least in SF. Also when the app makes a request on its own and you're not there.
As does Uber - they'll charge $10 if you cancel after 5 minutes after the driver is assigned.
http://blog.uber.com/2012/05/01/updated-cancellation-policy/
Uber charges the same $5 after 5 mins, if cancelled.