Yeah exactly, who is the audience here? For the average semi-computer literate office drone there's hardly any questions the jolly IT guy could ask that would seem out of place. You have to have a lot of domain knowledge to know that what's being asked isn't kosher.
Probably the biggest clue is that the IT guy is "jolly." The IT guy generally isn't jolly. You know some shit is up :)
"Any sufficiently advanced technology is indistinguishable from magic."
IT is magic to most - magic in the fact that they don't know how the trick is done or what is required for it. "hey, can you give me the serial number on your computer so I can configure the flux capacitor" seems like a reasonable request because you don't know what a flux capacitor is or what is needed for it to run. All you know is you need your internet and email to do your job and IT does all the magic to make that happen.
Comments
Yeah exactly, who is the audience here? For the average semi-computer literate office drone there's hardly any questions the jolly IT guy could ask that would seem out of place. You have to have a lot of domain knowledge to know that what's being asked isn't kosher.
Probably the biggest clue is that the IT guy is "jolly." The IT guy generally isn't jolly. You know some shit is up :)
"Any sufficiently advanced technology is indistinguishable from magic."
IT is magic to most - magic in the fact that they don't know how the trick is done or what is required for it. "hey, can you give me the serial number on your computer so I can configure the flux capacitor" seems like a reasonable request because you don't know what a flux capacitor is or what is needed for it to run. All you know is you need your internet and email to do your job and IT does all the magic to make that happen.