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Comment on Antisocial Behavior in Online Discussion Communities [pdf]

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In a company situation you also experience trolls and you can't get rid of them, at all. To my personal surprise I find that they, between periods of stress, also contribute to the company. You just need to get around their trolling and they can be a productive part of the community.

Maybe instead of detecting them faster we should learn how to integrate them better. If they troll more when resisted (as suggested in the article) then maybe they troll less when supported? They are humans, and as humans they desire to belong, just as we do, right?

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