Complexity is a good word to generalize. I think there are a lot of specific reasons for these BS jobs. It is much easier for a manager to report that he has increased productivity in his division 10%. Rather than report that he has fired 40% of his employees because they were not really doing anything useful. In the first situation the manager is going to get a pat on the back for improvements. In the second situation his managers are going to want to know how this waste of resources was happening in the first place. Also the manager could be looking at a demotion since he isn't responsible for as many people any more.
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Complexity is a good word to generalize. I think there are a lot of specific reasons for these BS jobs. It is much easier for a manager to report that he has increased productivity in his division 10%. Rather than report that he has fired 40% of his employees because they were not really doing anything useful. In the first situation the manager is going to get a pat on the back for improvements. In the second situation his managers are going to want to know how this waste of resources was happening in the first place. Also the manager could be looking at a demotion since he isn't responsible for as many people any more.