You know what you need to do, to keep these teams happy? You need to continue have a minimal tool that does the thing that people need -- screen sharing -- and does it well, instead of bludgeoning them a massive general-purpose communications suite that they don't want, which is essentially what you were just cheering about in your recent email.

This is absolutely, 100% the way I feel. I look back to AOL Instant Messenger as a classic example of a product that forgot to do one thing well... and that's why I bet you hadn't thought of AIM for quite some time before reading this.

That said, best of luck to Screenhero going forward. Video chat w/ screen sharing is a crowded space and I'm sure they needed to hedge their bets.