Given that the author IS an open source contributor, DID spot a problem, DID contribute a fix, and therefore DID attempt to take part of the load, three of those lines appear redundant.
Regarding the remaining line, you appear to be suggesting that anyone who spends their spare time helping people, or volunteers in some way, is entitled to be rude and unhelpful. Is that really your position?
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Given that the author IS an open source contributor, DID spot a problem, DID contribute a fix, and therefore DID attempt to take part of the load, three of those lines appear redundant.
Regarding the remaining line, you appear to be suggesting that anyone who spends their spare time helping people, or volunteers in some way, is entitled to be rude and unhelpful. Is that really your position?