The author points out a common complaint about contributing to open source.

A small number of people are very busy. They can also be rude.

Being welcoming to people while avoiding the tarpit of HelpVampires is important and is not yet a solved problem.

Since many people on HN work on products that want some kind of community it's possibly a useful topic.

I kind of wish that MeatBall Wiki was easier to navigate and expanded their online personality stuff. It'd be a fantastic resource if they did.