Yes if the transaction was 'on hold' it may have been fine. The problem occurred because the transaction went thru on the sales page, but was then blocked by Amex before the airline could send a confirmation, and then there was no confirmation as the payment had not been approved.
So, infact, if the card was refused AT the submission form, the website would've held onto the ticket, and waited for re-submission.
Comments
Yes if the transaction was 'on hold' it may have been fine. The problem occurred because the transaction went thru on the sales page, but was then blocked by Amex before the airline could send a confirmation, and then there was no confirmation as the payment had not been approved. So, infact, if the card was refused AT the submission form, the website would've held onto the ticket, and waited for re-submission.