The great thing about a Twitter account or using GitHub issues is that (ideally) you only have to answer a question once. You tweet out that you're aware of the issue and that you're working on it, or I browse for it in the GitHub issues and see it's already been raised and there's a pull waiting to resolve it.
The fact that Brace/Formspree allocate so many points to customer service inquiries on Assembly sounds like you're being inundated with questions that could be managed in a more open fashion?
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The great thing about a Twitter account or using GitHub issues is that (ideally) you only have to answer a question once. You tweet out that you're aware of the issue and that you're working on it, or I browse for it in the GitHub issues and see it's already been raised and there's a pull waiting to resolve it.
The fact that Brace/Formspree allocate so many points to customer service inquiries on Assembly sounds like you're being inundated with questions that could be managed in a more open fashion?