Thanks for the thoughts, I'll have to think pretty heavily on the pay-only service. There are many companies out there that have done well with a try before you buy model.

You make a valid point with the fact that we have already open sourced our product so a free tier is giving away even more.

Companies pay ridiculous amounts for things as trivial as chatrooms, so if you're automating away DevOps/System-Administration, you can charge a decent chunk of change that will come cheaper than say $4,000 per month for a senior system administrator.

So very true. I guess when you put it that way $1 per monitor is a pretty low price and I think you're right we may just be going too cheap and labeling ourselves wrong.

To me it seems like an automatic server-monitoring service that detects and tries to fix errors.

Yup, that is exactly what it is.