Also, paying more attention to the casual nature of everyday SNAFUs in other people's products and software helps putting things in perspective.
Yes, that production bug may seem like the end of the world for you, but the vast majority of users probably won't even think of it.
Case in point: the time display on the train I commuted with today was off by an hour (DST I presume?) -- plus it had the date as "Oct 1st 2034". I'm not even sure anybody else noticed.
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Also, paying more attention to the casual nature of everyday SNAFUs in other people's products and software helps putting things in perspective.
Yes, that production bug may seem like the end of the world for you, but the vast majority of users probably won't even think of it.
Case in point: the time display on the train I commuted with today was off by an hour (DST I presume?) -- plus it had the date as "Oct 1st 2034". I'm not even sure anybody else noticed.