Yes, based on the format of their responses, it looks like OP is dealing with support workers who are low on the totem pole.
Of course, one could argue that there's only so much effort OP should have undertake to get this problem resolved; dealing with chat-support roulette until you find someone competent might be pushing those expectations.
Comments
Yes, based on the format of their responses, it looks like OP is dealing with support workers who are low on the totem pole.
Of course, one could argue that there's only so much effort OP should have undertake to get this problem resolved; dealing with chat-support roulette until you find someone competent might be pushing those expectations.