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Comment on Ask HN: Eliminating FAQs

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I dunno.. When I'm evaluating whether or not a new site is worth my time, I look at: 1. screenshots/examples, 2. FAQ, 3. About Us (in that order).

These won't show up in any significant way in your logs, because after the users have digested the information there, they won't go back to those pages again. But I still think those pages are crucial in making the initial impression / conversion, and also to a lesser extent, SEO.

It's probably also worth mentioning that if a site has a video tutorial describing what it does (or what the company does), I pretty much just forget the whole site completely and go elsewhere. I just don't have time for much more than a quick scan of a bulleted or numbered list, or maybe a page of copy.

Just one opinion..

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