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Comment on Ask HN: What was the startup that got customers with failed payments back?

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Interesting. We do the same for "regular invoices" - i.e. chase customers who fail to pay invoices. http://www.satago.com

We've had a few queries for whether we could do this for SaaS companies paying via credit card too, as a Stripe integration. I'm still not sure if there is a real/big problem to be solved here that makes it worth entering.

How does Satago improve on Freshbooks? It offers automatic payment reminder emails and a breakdown of debtors, and the like.

To be honest, I don't know Freshbooks that well and since we've started off in the UK, we haven't had much demand for it yet. That said, one of our developers started integration with their API, but it is on hold.

Where we typically improve on whatever the accounting system has, is acting more like a CRM system for credit control. We typically have a lot more customisation and control over who gets chased with what message, we enable you to automatically send hard-copy payment demand letters. Also you can connect your accountant or bookkeeper to us (or rather they connect to your account) if they are doing credit control on your behalf.

Lastly we enable users to anonymously report when they get paid vs agreed terms to see if they are getting paid faster or slower than other suppliers.

Thanks for the breakdown!

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