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Comment on 13,402 unhappy users and no lessons learned–so we built this

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I could have used the type of feedback you're talking about at my failed startup. We found it very difficult to get an honest answer about why we had no traction. Keen to see where this goes.

Yeah, know the feeling. All the early feedback seemed to be really positive talking one on one to people but then in reality people votes with their feets and never returned.

It's funny, we're getting a lot of really useful feedback ourselves (we're a customer of it ourselves) - why they are interested, where they drop out etc

eg- is it pricing, technical issue, perceived lack of value etc

also why they deploy and what value they see out of it

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