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EDIT: I misread, this is my response when thinking they wanted to go TO Heathrow

Well then, that's a perfect example of a situation where Uber would be more appropriate. Black Cab drivers are meant for quick journeys through London. Why should they go well out of their way? It's their business.

(although, there's no need for people to scream and swear at you)

FROM heathrow.

LHR is on the outskirts of London. Asking a cabbie to go even further out from the airport is kinda rude. That's what minicabs are for.

Oops, my bad - I misread. Sorry :)

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